Shipping Policy

This Shipping Policy applies to all orders placed on Velunor.

Discreet Shipping

All orders are shipped in plain and discreet packaging, with no reference to the contents or the nature of the products.

Delivery Times

Delivery times are indicative and may vary depending on destination and product availability:

• Italy: 2–4 business days
• Europe: 4–7 business days
• Outside the European Union: 7–12 business days

Please note that delivery times may be extended during holidays, promotional periods, or due to factors beyond our control.

Shipping Costs

Shipping fees are calculated and displayed at checkout before payment.

Order Processing

Orders are processed after payment confirmation and shipped to the address provided by the customer. Velunor is not responsible for delays caused by incorrect or incomplete shipping information.

Tracking

Once your order has been shipped, you will receive a tracking number by email to monitor the delivery status.